Real-Time Visibility
Track performance with native Salesforce dashboards. Monitor call volumes, answer rates, and recordings, with drill-down by agent or team.
14 Days Free Trial
14 Days Free Trial
No integrations. No syncing. No devs.
Just calls, logging, and control — directly in your Salesforce org.
No integrations. No syncing. No devs.
Just calls, logging, and control — directly in your Salesforce org.
Speed-to-lead is the #1 driver of deal conversion — and now, it’s built directly into Salesforce.
With DialForce, your team calls back in seconds — from inside Salesforce.
When leads are called within the first minute, close rates skyrocket.
CTIs with sync issues cost pipeline. Native voice stops the leak.
From live calls to detailed reports, manage it all without leaving Salesforce.
Give reps everything they need in one Pannel without switching the multiple tabs. Calls, transfers, recordings, and messages are tied to the right lead, case, or opportunity.
Route calls by skills, queues, record ownership, last answered agent, or round robin assignment. Business hours and offline settings ensure customers always reach support.
Configure everything with clicks, not code. Assign numbers, manage roles, set compliance, and update routing directly inside Salesforce.
Track performance with native Salesforce dashboards. Monitor call volumes, answer rates, and recordings, with drill-down by agent or team.
From live calls to detailed reports, manage it all without leaving Salesforce.
Give reps everything they need in one Pannel without switching the multiple tabs. Calls, transfers, recordings, and messages are tied to the right lead, case, or opportunity.
Route calls by skills, queues, record ownership, last answered agent, or round robin assignment. Business hours and offline settings ensure customers always reach support.
Configure everything with clicks, not code. Assign numbers, manage roles, set compliance, and update routing directly inside Salesforce.
Track performance with native Salesforce dashboards. Monitor call volumes, answer rates, and recordings, with drill-down by agent or team.
Add WhatsApp to Your Contact Center
Reach customers on the world’s most popular channel with native WhatsApp Business voice calling — fully integrated into Salesforce.
Supported on Salesforce Mobile
Give your team and your customers full freedom — DialForce now enables WhatsApp Business Calling directly from mobile devices.
Add WhatsApp to Your Contact Center
Reach customers on the world’s most popular channel with native WhatsApp Business voice calling — fully integrated into Salesforce.
It takes just three steps to activate DialForce inside your Salesforce org — no code, no confusion.
DialForce logs, stores, and secures all voice data inside your Salesforce org — with full audit trails, encryption, and access controls baked in.
All call logs, recordings, and activity histories are stored directly inside your Salesforce records — no syncing, no external storage.
DialForce respects Salesforce permission sets, so only the right users can access call data, recordings, or routing configs.
Track every agent action, config change, and call event. Ideal for regulated industries like finance, healthcare, and education.
Easily export or delete call data tied to a record. Regional compliance controls supported via Twilio region selection.
Sales, support, and RevOps teams rely on DialForce to simplify voice and get back time.
We chose this solution primarily for cost-effectiveness, but we quickly realized the value goes far beyond that. The system is powerful, functional, and has significantly improved our communication experience. Support has been exceptionally friendly, respectful, and knowledgeable—always available when needed. Highly recommend for anyone seeking a reliable telephony or WhatsApp integration solution.
Couldn’t ask for a better product or support. The setup was seamless, and the product is well built. Support was incredibly responsive, quick, and friendly. They went above and beyond in every way—rare to find in this space.
We started a new business that helps people find their life partners. Most of the communication happens via WhatsApp. The main reason we chose this team is the wonderful level of service. We’re working with a member of the support team who is clever, kind, efficient, and truly cares.
Great product, mobile-ready, with stellar support. Highlights for me: seamless Salesforce integration on both desktop and mobile, easy setup, and a support team always ready to help with any tech issues. They integrate well with Twilio and even allow you to bring your own account during setup. Overall, five stars.
We’ve been using this app for eight months. The interface is intuitive and easy to navigate. Setup was quick, and we were able to start calling and sending messages right away. Support is incredibly responsive and helpful. Would love to see even more customization options, but it’s already a fantastic tool.
This platform offers exactly the functionality we needed, but what truly sets it apart is the exceptional support team. After a flawless demo, we made our purchase immediately. Having been a Salesforce consultant for nearly 10 years, I can say this is by far the best support team I’ve worked with—knowledgeable, professional, and responsive. They handle challenges swiftly and efficiently, ensuring a smooth experience.
Every time I reach out for support, the team responds immediately and resolves my queries right away. Service is consistently reliable, and their quick assistance makes a huge difference.
Built natively for Salesforce Admins — and fully backed by our team. You’re not in this alone.
No. If you’re a Salesforce Admin, you’ll be fully comfortable configuring DialForce. Setup takes ~10 minutes, and we guide you through each step.
A Salesforce org and a Twilio account. That’s it. DialForce installs from the AppExchange and connects securely to Twilio via OAuth.
Yes — use Salesforce Flow to build routing rules based on owner, round robin, time, or even custom object logic.
Yes. All data lives within Salesforce and your Twilio account. We’re GDPR and CCPA-ready, and support field-level encryption, audit logs, and permission controls.
You retain your Twilio numbers, call logs, and setup. You’re never locked in. DialForce is non-invasive and doesn’t overwrite or extract data.
Yes — our team is available to help you get up and running, and we offer 24/7 support during and after onboarding.→ Request a Demo
Prefer a walkthrough? We’ll guide you step-by-step.